Grady Health Kicks Telehealth into High Gear with ExtendedCare

Grady HealthcareFebruary 12, 2021 – Atlanta-based Grady Health System had historically offered some telemedicine services to its patients, but when COVID-19 was declared a global pandemic in March 2020, the system’s telehealth strategy took a sharp turn.

“We quickly realized we needed to adopt an enterprise-class, scalable, secure solution that would meet the care delivery needs of our patients and providers while continuing to provide the quality of care we were accustomed to,” said W. Glenn Hilburn, RN, vice president of information technology at Grady Health System.

After a careful vendor review and selection process, Grady Health chose ExtendedCare and Vivify Health as the health IT vendors to help the system deliver care in alignment with its quickly evolving needs.

ExtendedCare was selected for its feature set and clinical integration

“ExtendedCare offered Grady a HIPAA-compliant, cloud-based platform that allowed us to rapidly scale video visits at a pace we were comfortable with,” Hilburn explained. “The value-add of the technology was its proven record of integrating with our EHR vendor, Epic, so that the new patient care workflows were adapted within the existing clinician workflows of our electronic record.”